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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

An Emergency Ready Profile: Don't wait!

10/5/2022 (Permalink)

SERVPRO Emergency Ready Plan Call SERVPRO of Decatur today to schedule a short consultation to have your Emergency Ready Plan on its way to you!

Owning a business comes with a bevy of responsibilities, one of which being the most obvious— keeping the doors open. Did you know that as many as 50% of businesses close following a disaster? The best way to reduce business interruption following a disaster is to plan for it now!

Emergency Readiness Plan. Having a plan in place for your commercial property serves as an “insurance policy” for your peace of mind, at worst, which allows the opportunity to develop trust with your clients. At best, this plan will save you from an even greater problem that can occur if the situation is not met with urgency.

Emergency Response. Recently, a commercial property experienced a water loss from the supply line to a refrigerator overnight in its building. To his surprise, one of the building’s maintenance workers reported to work to discover what had taken place throughout the night. Once he notified the property manager, she referred to her Emergency Readiness Plan that was already in place, thankfully. Within a few minutes, she was able to make a phone call, and our team at SERVPRO of Decatur was there, with boots on the ground, in less than 45 minutes from the call.

Implementing the Plan. As you can see—having a plan in place is a crucial part to the process. It is the difference between confusion and chaos vs. clarity and peace of mind. Equally as important as having an Emergency Readiness Plan in place is having a company who is reliable and ready to respond 24/7. Once SERVPRO of Decatur’s Dispatcher notified our Priority Response Manager of the situation, he was able to immediately contact the property manager while in route to the location to ensure the water had been turned off at the proper shut-off valve. Thankfully, the plan was already in place and this property manager was able to proactively prevent a much larger situation from happening, such as multiple floors experiencing water intrusion from the loss’s origin.

Relying on Your Partner with the Plan. Getting your business back up and running is crucial, and as your Emergency Response partner at SERVPRO of Decatur, it is of utmost importance to us that your “returning to business as usual” happens as quickly and efficiently as possible. Because of the readiness plan in place coupled with SERVPRO’s unmatched response time, the entire floor that was affected from the water loss in this example was able to be fully dried in 3 days. Call SERVPRO of Decatur today to schedule a cost-free visit to put a plan in place, specific to your place of business, so that you can confidently deal with these type of unexpected events— (404) 378-9998.

Here to Help Regardless of the Nature of the Fire Damage

10/5/2022 (Permalink)

Firefighters at work When a fire disaster strikes, call SERVPRO of Decatur!

There is nothing easy about operating a business, even on an uneventful day. It can often feel as though there is not enough time in the day to proactively stay on top of the various items on your list that continue to mount as the days go on. This is a familiar feeling, right? Now, imagine for a minute that on top of attempting to meet the daily demands competing for your time and attention, your business is interrupted by a sudden water or fire damage from a natural disaster. SERVPRO is here to help, 24/7.

SERVPRO is the industry leader in commercial disaster cleaning, recovery, and restoration. As a business operator, it is paramount to have a trusted partner in the disaster restoration business in whom you can rely on to get you back on your feet. Our goal is to “steady the ship” by responding with our unmatched “Faster to Any Disaster” response time, to the situation so that you can continue to do what is necessary to keep the day-to-day to your business going forward.

No matter the cause of the damage, we can handle it. While it is important to determine the cause of loss in order to sufficiently mitigate the issue, it is just as important to have a clean-up and restoration company in whom you can depend on for responding to emergencies. Recently, a commercial property had a rented box truck full of company contents parked near the building that experienced fire damage from an adjacently parked vehicle that caught on fire. At the time the loss occurred, the business owner did not have all the answers, but his insurance agent knew he needed the Pros in Green at SERVPRO of Decatur to step in and help. While the building itself experienced little to no damage, the rented box truck had to be cleared of the debris left from the fire damage inside the truck so that it could be returned. Within a day and a half, the truck was professionally cleaned and able to be returned while the business itself was able to continue operating at its normal pace.

Regardless of the nature of the disaster. SERVPRO is here to help you continue to function operationally as a business without you having to sacrifice more of your valuable time by providing timely, actionable solutions to your emergency needs. Whether disaster strikes within the confines of your property or is limited to a company vehicle parked nearby, we are here to help you get back to business as quickly as possible.

If you own a commercial property, look for these issues around the building

7/6/2022 (Permalink)

Our Commercial Division sees a lot of inevitable but also avoidable issues around commercial buildings. Some of the issues are due to poor maintenance, old buildings, structural issues, etc.

We like to talk to Engineers and Property Managers and explain the importance of building upkeep. If they see recent cracks, it is important to investigate to make sure that it is not a sign of larger underlying issues. This is especially troublesome if cracks are found in the foundation of the building since it can indicate structural issues. If you see leaks, no matter how small, you should call a professional company to do a thorough inspection, since there could be hidden problems behind walls, cabinets, ceilings, etc. If the leak could be related to the roof, call a trusted roofer to inspect for missing shingles, holes, or other damages.

If you see any of these issues, consider calling SERVPRO of Decatur to do an inspection around your property. We have highly trained technicians available 24/7 to help you. Call us at 404-378-9998.

How Storm Damage Can Impact Your Decatur Business

7/4/2022 (Permalink)

Storm damage from thunderstorms, lightning, hail, flash floods, strong winds, etc. can be a huge problem for small businesses in Decatur. There could be water damage issues, mold remediation, reconstruction expenses, etc. There is always the cost of lost revenue when a business is forced to shut its doors since business continuity is crucial to any business. The Federal Emergency Management Agency estimates that more than 40 percent of businesses do not reopen after a disaster.

It is a good idea to unplug electronic devices to prevent power surges that can cause fires, especially if you do not have surge protection devices or ground systems in your office.  Conduct drills with your staff so they know what to do in case of an emergency, and where to go during a storm.

By calling a trusted company like SERVPRO of Decatur, we can help minimize further damage to your business. We can help customers with a wide variety of cleaning, restoration, and construction projects, no matter the size. Call us at 404-378-9998.

Let SERVPRO of Decatur restore your business after a water damage

6/30/2022 (Permalink)

Any water damage can be a huge headache for Decatur business owners. Call the experts at SERVPRO of Decatur to get any water damage repaired and restored and minimize business shutdown and loss of revenue. Our crews have the necessary experience and equipment to handle any size disaster.  

Restoring Commercial Properties Presents Unique Challenges

Our water crews are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working with you to stay within your budget. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. Rest assured that when an emergency situation arises in your business, we’ll be there fast with the help you need.

About SERVPRO of Decatur

SERVPRO of Decatur specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our employees have undergone rigorous training in property damage restoration. They don’t only train weekly with our in-house training specialist, but they also have IICRC industry certifications.

We can handle any size disaster 24 hours a day, 7 days a week. No job is too big or too small! Our production crews are available to help you deal with mold removal, water damage, fire damage, storm damage, as well as any reconstruction!

Call SERVPRO of Decatur today and learn more about our Commercial Services- 404-378-9998.

Summer Cleaning Tips for Commercial Properties in Decatur

5/25/2022 (Permalink)

It is important to do a deep clean from one season to the next. This summer, as tenants are moving into your properties, it is important for your building in Decatur to look immaculate from the curb appeal to the floors.

Some things to do

  • Thoroughly clean the exterior of the building, and even pressure wash the walls and sidewalks if necessary.
  • Get rid of dead trees, low branches and remove all weeds.
  • Make sure all the lights are in working order
  • Call your HVAC vendor for them to inspect the AC units. You don’t want angry tenants calling you when it’s 100 degrees outside.
  • Wash outside furniture and wipe tables.
  • Inspect your property for any signs of mold. If you find spots, call SERVPRO of Decatur for a free estimate. Our technicians will help you make it “Like it never even happened.”
  • Get carpets deep cleaned

Don’t worry about property cleanliness with regularly scheduled services from professionals you can trust!

Do you need temporary repairs after a vandalism incident or storm preparation?

7/28/2021 (Permalink)

SERVPRO of Decatur offers emergency tarping and board-ups services for commercial properties.

Throughout the years, we have done thousands of board-ups in order to protect our customers’ belongings from the elements, vandalism, break-ins, etc. Our team has the necessary training and equipment to get it done quickly and safely.  We will walk the affected area and conduct an initial assessment to determine what needs to be tarped, board up, secure, etc. Then our team will start the process to minimize secondary damage, such as mold damage, pest infestation, etc.

Some of the services we offer

  • Storm Board up
  • Fire Board up
  • Vandalism Board up
  • Windows and Doors Damage Board up
  • Roof Tarps
  • Dangerous Structure Stabilization
  • Temporary Fencing

Keep your property and possessions safe…Call SERVPRO of Decatur at 404-378-9998. We are Here to Help.

For all your Commercial Restoration Needs… Call SERVPRO of Decatur

7/27/2021 (Permalink)

A water or fire disaster at one of your facilities needs to be handled by professionals with decades of experience in the industry.

At SERVPRO of Decatur, our Managers and Certified Technicians have the experience to handle any size disaster, be it in a commercial building or multi-family property. We strive to minimize interruptions of daily operations, not just for you but for your tenants too.

SERVPRO of Decatur provides a variety of services to these facility types:

  • Industrial and Manufacturing Facilities
  • Hotels
  • Apartment Complexes
  • Shopping Malls
  • Restaurants
  • Multi-Tenant Facilities
  • Multi-Level Commercial Buildings

SERVPRO of Decatur works to make your fire, water, or mold disaster “Like it never even happened.” Call us at 404-378-9998.

Commercial Building Restoration Services

- Water damage restoration

- Fire damage restoration

- Mold remediation

- Storm damage cleanup

- Disaster recovery team

Follow these useful fire damage tips

7/8/2021 (Permalink)

This is what you can do until help arrives

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of the leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

If you have any questions, call SERVPRO of Decatur at 404-378-9998

Cleaning Tips for Outdoor Spaces

7/6/2021 (Permalink)

Summer is the perfect time to tidy outdoor spaces.  You can spruce up common outdoor areas and get them back in working order for tenants to enjoy over the summer and fall.

  • Scrub metal and wrought iron furniture
  • Apply a fresh coat of paint or stain to prevent rust
  • Dust and clean light fixtures to brighten up patios and outdoor spaces.
  • Pressure wash concrete and walls
  • Mow the lawn, plant new flowers, and cut any dead branches or trees.
  • Clean windows and double-check to make sure they have a tight seal. If you see that the windows are foggy, it could be an indicator that you have broken seals.
  • Call pest control to make sure that your tenants can enjoy the outdoor spaces without worrying about ants, spiders, mosquitoes, etc.

Fire prevention is the key to opening back your business after a fire

7/5/2021 (Permalink)

Fire prevention is key. Here are some tips to help your business reduce the chances of smoke and fire damage.

  • Call the Decatur government office and see if they offer a handbook about fire safety. You can also ask and see if a fire marshal can come and visit your business to spot any hidden dangers
  • If possible, have an automatic sprinkler system in place
  • Make sure your business has smoke and carbon monoxide detectors on every floor
  • Make sure fire extinguishers are in working order
  • Have an evacuation plan and make sure your employees know it
  • If possible, conduct a fire drill every year (who will call 911, which exits to use, where the different meeting points are, where the first aid kits are located, etc.)
  • Make sure all extension cords are off the floor, and not being crushed by any other equipment or furniture.
  • Remove clutter around exit points.

If you need our help, call us today at 404-378-9998

Plan to stay in business

5/27/2021 (Permalink)

This month, join us in preparing for emergencies and disasters of any kind and encourage your tenants to become more prepared, too.

Having a business continuity plan can help protect your business, employees, and maximize your chances of staying in business after a disaster.

Take three easy steps:

  • Download the FREE Emergency Ready Profile (ERP) App. By completing the profile for your business, you minimize business interruption by having an immediate plan of action.
  • Plan to stay in business
    • Update and distribute emergency contact information to your employees and tenants. Organize
    • Organize an Emergency Preparedness Procedures review to go over your company’s emergency plan
    • Practice Shelter-in-Place drills
    • Show tenants and employees where they can find emergency supply kits around the building
  • Protect your investment

For more information and tips, you can visit ready.gov/business.

If you need assistance with water or fire damage, you can call SERVPRO of Decatur 24 hours a day, 7 days a week (including holidays) at 404-378-9998

Commercial Water Damage and How to Deal with It

7/29/2020 (Permalink)

Time is money when it comes to water damage. Act fast, because the sooner you start mitigating the damage, the sooner you can get your business operations back and running.

 Here are some tips to follow after a water damage:

  • Immediately turn off the electricity.
  • DO NOT use a regular vacuum to remove water (this is to avoid the risk of electric shock).
  • Wash your hands right after touching or moving contaminated items.
  • Have a plan to inform tenants of possible disruptions to their business.

Steps to take before professionals arrive:

  • Find the source and attempt to stop the water leak.
  • Mop up excess water.
  • Inspect furniture and upholstery and remove any wet materials.
  • Move art and other decorative pieces to a dry area to prevent further damage.
  • Call the professionals at SERVPRO of Decatur and our highly trained water technicians will help you deal with the damage!

Fire Extinguisher Use

7/28/2020 (Permalink)

Fire extinguishers save lives

The National Fire Protection Association (NFPA) says that having a fire extinguisher available is just one element of a fire emergency plan, but always keep in mind that the most important thing is SAFETY.

OSHA regulations state that business owners and employers are responsible for the placement, use, maintenance, and testing of fire extinguishers. They always have to maintain fully charged and operable fire extinguishers in designated places. All employees should be trained on how to properly use a fire extinguisher and regularly do fire drills to practice the escape plan.  

If you must use an extinguisher, remember the word PASS

  • Pull- Pull the pin
  • Aim- Aim low at the base of the fire
  • Squeeze- Squeeze the operating lever above the handle
  • Sweep- Sweep the nozzle from side to side

If you need help with fire cleanup and restoration, SERVPRO of Decatur can help! Call us today at 404-378-9998

No job is too large for our specialists

7/9/2020 (Permalink)

Contact us at 404-378-9998 today

SERVPRO of Decatur has the training, the resources, and the knowledge to handle any job. We are available to help 24 hours a day, 7 days a week (including all holidays).

Our highly trained technicians provide excellent results while minimizing the disruption to the tenants and customers. They have attended continuing training courses to receive their Institute of Inspection, Cleaning and Restoration Certification (IICRC). We take training very seriously, that is why our in-house Training Specialist schedules weekly courses to keep our staff updated on the latest procedures and techniques.

Our production crews have been helping businesses in Decatur since 2003. They are available to help you deal with mold removal, water damage, fire damage, and storm damage.

You can contact us at 404-378-9998 today  

How to avoid a mold problem in your building

7/7/2020 (Permalink)

Contact SERVPRO of Decatur at 404-378-9998

Every property manager, building engineer and business owners should take mold in their building seriously. That is why keeping up with the maintenance of the property is so important. A small mold problem can turn into a disaster if it remains unaddressed (or undiscovered).

Mold loves to grow where there is excessive moisture and it can be found almost anywhere, on wood, carpet, insulation, drywall, etc. The best advice we can give is to fix the leak or the source of the moisture problem, when you control the moisture, you can control the mold growth. It is important to clean the affected areas within the first 24 to 48 hours to prevent mold growth. 

To learn more the U.S. Environmental Protection Agency (EPA) has more information about mold here.

Contact SERVPRO of Decatur at 404-378-9998 if you need assistance with mold remediation.

Easy tips to help with your building maintenance in Decatur

7/6/2020 (Permalink)

Call SERVPRO of Decatur for any of your commercial needs- 404-378-9998

We all know that first impressions are important. So, what would customers and tenants think about your business when they are standing outside, or as soon as they step through the front door? Some tenants like a beautiful and well-maintained landscape, others prefer a grand entrance with shiny floors and modern architectural features. Follow these easy tips to keep your commercial property looking clean and create a lasting impression.

Landscape

Get your building maintenance person to walk around the property to make sure everything looks well-kept and neat.

Exterior

Write down what needs to be repaired or replaced, what needs a shiny new coat of paint, see if the windows need a good scrubbing.

Interior

Cleaning, buffing and shinning floors, touching up rough walls, inspecting wall covering, baseboards, furniture and light fixtures

Miscellaneous

Ask your maintenance supervisor to inspect hard to reach places, such as the roof, on a regular basis. Keeping the roof in top shape can prolong its life and it can save you thousands of dollars in interior damages due to leaks, etc.

Call SERVPRO of Decatur for any of your commercial needs- 404-378-9998.

Proactive Cleaning & Fogging in Decatur

6/1/2020 (Permalink)

Call and schedule a Proactive Cleaning today- 404-378-9998.

The CDC recommends cleaning high-touch surfaces like tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, touch screens, remote controls, ATM machines, etc. with a EPA-registered disinfectant like SERVPROXIDE™.  

SERVPRO of Decatur wants to help your employees and customers feel safe returning to work or visiting your business. A proactive Cleaning helps by minimizing the exposure to viruses and pathogens during these unprecedented times.

Clients for our Proactive Cleaning Services include

  • The Hospitality Industry
  • Municipalities
  • Car Dealerships
  • Government Buildings
  • Class A Buildings
  • Class B Buildings
  • Manufacturing Facilities
  • Schools
  • Gyms

SERVPRO of Decatur is Here to Help! We are the #1 choice in cleanup and restoration with more than 50 years of experience in the business. Call today and schedule your proactive viral pathogen cleaning- 404-378-9998.

Dealing with Vandalism and Graffiti in Decatur

8/1/2019 (Permalink)

Did you know that the faster a piece of graffiti is removed from your walls decreases the odds of it being vandalized again?

If your Decatur business has been vandalized, call the experts at SERVPRO of Decatur to help you make it "Like it never even happened." Our highly trained cleaning crew are trained to deal with any size disaster.

Our technicians will pre-test the area to make sure it is safe to proceed with the treatment and not damage the surface. They will apply SERVPRO’s own Graffiti Remover and start cleaning with a stiff bristled brush. They will finish the job by rinsing the area using a pressure washer. If they are dealing with a big area, media blasting might be needed.

Are you in need of vandalism or graffiti cleanup? Call SERVPRO of Decatur now- 404-378-9998

Our technicians can offer the following services:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

Keep your Decatur building clean and your concrete floors shiny with these tips

7/31/2019 (Permalink)

One would think that concrete floors are relatively easy to maintain and keep clean, but just because they are easy does not mean that they don’t require regular attention and upkeep.

Some of the advantages of having concrete floors are that they do not require waxing and stripping every year like other types of floors, such as vinyl. They are also water resistant and won’t get damaged due to excess moisture. Concrete floors are durable and weather resistant and can withstand the effects of too much rain or sun.

How often to clean your floors will depend on how much traffic it gets.

  • Use a ribbed entry carpet mat to keep dirt, mud and grime off your concrete floors. This will help with the cleaning costs and wear and tear
  • Avoid harsh cleaning solutions such as bleach and vinegar
  • Use a neutral cleaning agent (specially around heavy traffic areas)
  • Use a microfiber pad to dry (or damp) mop
  • Re-seal your concrete floors every few years

Water Emergencies in the Hospitality Industry

7/12/2019 (Permalink)

A fire or water damage emergency can strike your Decatur hotel when you are least expecting it. You need to call a remediation company that have the expertise and resources to handle a large loss job.

We understand that keeping your guests happy and comfortable is the most important thing in the hospitality industry. Our managers and technicians will work diligently with your engineers, management and maintenance team to minimize disruptions to your guests, isolate the damaged area so that normal operations can resume as quickly as possible.

Our highly trained professionals are here to help you 24 hours a day, 365 days a year to remediate any damage. We offer water damage, fire damage, smoke damage, mold remediation, emergency board-ups, etc. If you have any questions, call SERVPRO of Decatur today to learn more about our services- 404-378-9998.

Our experience in the hospitality industry

  • Hotels
  • Resorts
  • Banquet Halls
  • Convention Centers
  • Party Venues

No matter the size of the job… SERVPRO of Decatur is there to help

7/11/2019 (Permalink)

When you call SERVPRO of Decatur, you know you are calling a company with more than 20 years of experience in the restoration business. We have the knowledge and expertise to help you with any fire damage, water damage, mold remediation, storm damage or any of your restoration needs. We are available 24 hours a day, 365 days a year.

Small companies might be able to help with small jobs, where not a lot of drying equipment is needed. For multi-story buildings with catastrophic damage a Large Loss Response Team provider is needed. Our highly trained technicians operate out of a 25,000 sq. ft. fully equipped warehouse and they will respond immediately to any size disaster.

We are here to help you make it “Like it never even happened.” Call SERVPRO of Decatur today- 404-378-9998

What to do after a commercial water damage

7/10/2019 (Permalink)

Business owners and Property Managers deal with all sorts of water damage emergencies. It could be a slow leak from a water fountain, rainwater after a bad storm, burst pipes, broken water lines, etc.

Here are some things you can do if you ever experience water damage. Turn off the electricity (but only if it is safe to do so).  Try to locate the source and attempt to shut it off.

Never use home vacuums to remove water from a building to avoid the risk of electric shock. Call a trusted restoration company to help with the water mitigation process.  Try to stay away from dirty or murky water, since it might contain waterborne bacteria and ALWAYS wash your hands after coming into contact with damaged or dirty items.

SERVPRO of Henry and Spalding Counties is here to help 24/7/365. Call 678-432-3003

What does it mean when we talk about clean, gray, and black water?

6/4/2019 (Permalink)

Call SERVPRO of Decatur- 404-378-9998

Some people new to the water damage business may be wondering what is the difference between clean water, gray water and black water. It is important to identify what kind of water affected your business because different sources of water cause different types of damage.

Clean water

This is the least contaminated, and it comes from a relatively sanitary source. It does not contain waste products and it comes from overflowing sinks, burst pipes, broken appliances, snow and rain.

Gray Water

Gray water contains waste products but it does not contain human waste products. Examples of this are dishwasher leaks, washing machine leaks, aquarium malfunctions, waterbeds, groundwater coming through the foundation. This type of water loss does not present the hazard of spreading diseases.

Black Water

This is the most contaminated type of water loss. The most common type is sewage back-ups. Floodwaters could be categorized as black water. In the restoration business we refer to black water damage as Category 3.

Don’t let a water loss turn into a contaminated loss

8/3/2018 (Permalink)

Call Us Today – We’re Ready To Help 404-378-9998

During the summer, if your business experiences a water loss where the power is shut off, the high temperatures and high humidity can cause microbes to grow much faster than one would think possible. We don’t like to think about it, but microbes are everywhere, and they can grow everywhere in your facility (wood, paper, drywall, insulation, carpet, etc.) These microbes become airborne and spread to other clean areas and create cross-contamination.

They key is to act fast to prevent a water loss job to grow into a contaminated loss.  If it is possible, and safe to do so, start extracting the water and get power restored as soon as possible. Decrease the temperature and moisture in the building. If possible try to keep humidity below 60 percent.

You need a company that is qualified to avoid microbe growth. Here at SERVPRO of Decatur, we are focused on reducing business interruption, reducing claims cost and minimizing callbacks. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate the problem quickly and safely.

Call Us Today – We’re Ready To Help 404-378-9998

Commercial fire or water damage in Decatur

8/3/2018 (Permalink)

Call us today at 404-378-9998!

There's never a convenient time for fire or water damage to strike your business, and we know how important it is for Property Managers, building owners, and tenants to get the issue fixed as soon as possible and limit disruption to their business or organization.

Whether it's fire, water or mold damage, we are Here To Help® 7 days a week, 24 hours a day. You will talk to a local person, not a call center thousands of miles away. We are proud of the work our highly trained professionals do. What is the SERVPRO of Decatur difference? We have an in-house training specialist with over 10 years of experience in the industry. Our IICRC WRT certified project managers, crew chiefs, and technicians get weekly training sessions to provide quality control and to ensure continual communication with the parties involved. We provide verbal and written communication daily with job process updates, and upon completing a job we offer a digital “Wrap-Up” with details of what was done on the job (First Notice of Loss, email communications, pictures, sketches, reports, etc.)

If your business suffers a major loss, call us today at 404-378-9998.

Commercial Water Damage

7/16/2018 (Permalink)

Call us today at 404-378-9998

Water damage can strike your commercial property at any time. Water damage can sideline your business, regardless if the damage occurs from a major storm event or a broken water line. Every hour spent cleaning up is an hour of lost revenue and productivity. So when you have an emergency water event, SERVPRO of Decatur offer fast and reliable, 24 hour emergency services, 365 days a year. Our trained professionals have the experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, they will respond quickly to mitigate the damage and manage the restoration project through to its completion. If any of your commercial properties recently had any water damage or flooding, call us today at 404-378-9998 so we can make it “Like it never even happened.”

Download the Emergency Ready Profile App Today

7/16/2018 (Permalink)

Download the App today!

We don’t want to be the bearer of bad news but as many as fifty percent of business close down after a disaster, according to the latest research. What happened to the other fifty percent? Most of them had a preparedness plan in place. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

By completing a SERVPRO Emergency READY Profile for your business today, you minimize business interruption by having an immediate plan of action.

The ERP is a no-cost readiness plan designed to help property owners and managers recover from disaster faster, which leads to lower recovery costs. Make sure you’re ready and not ruined with our Emergency Ready Program. Download the free mobile app to keep your ERP data at your fingertips, ready when you need it. Go to SERVPRO.COM/READY or download the free app on Android Market or App Store.

You can call any of our SERVPRO of Decatur representatives today to set up an ERP walk-through! 404-378-9998.

If you want more information visit https://ready.SERVPRO.com/Home/ReadyProgram to learn more.

Restoring Your Decatur Commercial Property After A Water Damage Event

6/4/2018 (Permalink)

We're always here to help!

Flooding and water damage events in Decatur commercial properties are often complex with multiple issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we always work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the affected area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Decatur

SERVPRO of Decatur specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, you can be confident that our staff is equipped with the knowledge to restore your property.

Tips for Preparing Your Business for Winter Weather

1/8/2018 (Permalink)

Icy Conditions

Much of Georgia is under a winter weather advisory with freezing rain and ice accumulation expected.

Here are a few tips your business should consider right now to prepare for inclement weather 

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain and ice can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask SERVPRO of Decatur Professionals about starting a Disaster Recovery Plan for your business.

No Job Too Big or Small!

8/8/2017 (Permalink)

Give SERVPRO of Decatur a call at 404-378-9998!

Not all restoration companies can handle a wide array of restoration necessities. Some companies are too small and not well equipped enough to handle large losses that nearly destroy an entire building, while other companies to not feel like a small water problem is worth their time to investigate; that is not us.

We can handle any of your restorations needs 24 hours a day, 7 days a week. No job is too big or too small! We have a fully equipped warehouse and highly trained crews that are capable of responding to any size disaster. Our production crews are available to help you deal with mold removal, water damage, fire damage, storm damage, as well as repairs! We are here to assist you with any damages that might arise and we will not quit until it looks “Like it never even happened.”

When the "What If" becomes "What Now"...Emergency Ready Profile

7/18/2017 (Permalink)

Get an ERP for your commercial property today!

Managing a property or being a landlord is not a 9 to 5 job! Problems do not care if you are supposed to be on vacation; they can arise 24 hours a day, 365 days a year. Be prepared before an emergency happens with our Emergency Ready Plan.

A large chunk of businesses actually have to close down following a disaster. Of the businesses that do survive the majority of them had some form of preparedness plan in place before the disaster struck their building. SERVPRO’s Emergency READY Profile helps your business to have a plan in place to know exactly how to handle fire and water damage as it is occurring.

To learn more about SERVPRO’s Emergency READY Profile you can visit http://ready.SERVPRO.com or call SERVPRO of Decatur at 404-378-9998.

Fire Prevention Tips for the Workplace

7/18/2017 (Permalink)

In the event of a fire give us a call at 404-378-9998

We all know how quickly we can get caught up in the hustle and bustle of the work place and forget to stop and consider the important things we need to be consistently doing in order to keep the work place as safe as possible. Here are a couple fire prevention tips to keep in mind even while we are busy at work…

  • Keep your work area free of waste paper, trash, and other items that can easily catch fire.
  • Turn off electrical appliances at the end of each day.
  • Do NOT overload your circuits.
  • Periodically check your electrical cords, and replace any damaged cords immediately.

By following these tips you can greatly reduce the chances of an office fire, but in the event of a fire you should have an evacuation plan posted all around the building. Once everyone is safely removed from the building and the fire has been put out then you can call SERVPRO of Decatur to help mitigate the damages and make your building feel “Like it never even happened.”

Commercial Water Damages

7/18/2017 (Permalink)

Water damage can strike your commercial property in Decatur when you are least expecting it. Water damage can happen in a variety of ways including a broken or leaking water line or even a weather related event.

If your property ever experiences water damage here are some tips on how to deal with the damage safely and efficiently.

Safety Tips:

  • Turn off the electricity.
  • Do NOT use home vacuums to attempt to remove water in order to avoid the risk of electric shock.
  • Wash your hands after coming into contact with damaged items.

Steps to take before professionals arrive:

  • Attempt to stop the water at its source.
  • Mop up excess water from floors.
  • Take out wet cushions from chairs or other furniture.
  • Move art and other decorations to a dry area to prevent them being damaged.
  • Take a deep breath, because the professionals at SERVPRO of Decatur is on the way to help you deal with the damage!

Why you Should Keep your Commercial Air Ducts Clean!

7/7/2017 (Permalink)

Many people or businesses tend to overlook certain aspects of their commercial buildings when they are going through their maintenance checklist. One thing that is often forgotten about is air duct cleaning, because cleaning an air duct system that is not showing any obvious problems can seem like an unnecessary expenditure of time and money. According to the National Air Duct Cleaners Association (NADCA) the rule of thumb for consumers is that “if your air ducts look dirty, they probably are.” While you do not need to clean you air ducts every year, it is not something that you do not want to forget to maintain. Below are some benefits to cleaning your air ducts:

  1. Improved indoor air quality
  2. Greater HVAC system efficiency
  3. Longer HVAC component lifespan
  4. Air duct cleaning conserves energy
  5. Air duct cleaning will save you money in the long run

2015 BOMA Bowl

4/24/2015 (Permalink)

Thanks for all our friends from BOMA who joined us in a fun day of bowling at the 2015 BOMA Bowl!

Patti Brown Receives the 2014 BOMA President's Award

2/12/2015 (Permalink)

Patti Brown receives 2014 BOMA President's Award

Each year, BOMA Georgia recognizes the outstanding achievements of members and staff through its Association Awards.  BOMA International honors exemplary individuals with several of its own recognition awards and special appointments. This year, BOMA selected Patti Brown as it's President's Award recipient as a result of her hard work, dedication and the impact she has contributed to the organization.

SERVPRO Sponsors CBRE at Hot Chocolate 5K

1/27/2015 (Permalink)

SERVPRO of Decatur partners with CBRE to join the 19,000 runners who participated in the Hot Chocolate 15K/5K RAM Racing Series run in Atlanta on January 24.

"Courtney and I wanted to say thank you so much for sponsoring the CBRE Rising Professionals Organization! Everyone had a great time and loved that our group was able to partner with SERVPRO of Decatur to support the Ronald McDonald charity. Thank you again!" ~ Megan Montgolf

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