Sewage backup damage

7/29/2021 (Permalink)

It is very difficult for homeowners to deal with water damage in their homes, but there is an extra level of stress when it is due to a sewage backup since that can be dangerous to the family living in the home.

In the industry, that type of water damage is categorized as a Cat 3 or “black water.”

It is important to identify what kind of water our technicians are dealing with since different sources of water cause different types of damage.

Clean water

This is the least contaminated, and it comes from a relatively sanitary source. It does not contain waste products and it comes from overflowing sinks, burst pipes, broken appliances, snow, and rain.

Gray Water

Gray water contains waste products and it could be from dishwasher leaks, washing machine leaks, aquarium malfunctions, waterbeds, etc. This type of water loss does not present the hazard of spreading diseases.

Black Water

This is the most contaminated type of water loss and that is why it is called black water.  This type of damage, if not done properly, can cause severe damage to your property.

At SERVPRO of Decatur, we follow the IICRC Standard and Reference Guide for Professional Water Damage Restoration. Our technicians will identify any safety hazards, try to save as many of your possessions as possible, and start the mitigation process right away.  

If you need help with sewage cleanup, call SERVPRO of Decatur at 404-378-9998